ROKiT Concerto Smart Audio Glasses - Round

 Description

ROKiT EYE Q Concerto Round Smart Audio Glasses are with OpenEar™️ System for Spacious Sound. You can customize other colors via the page “Design Your Own”.

• ✔ OPEN EAR MIX AND MATCH FRAMES: The colors of the ROKIT EYE Q Frames can be customized, which is the same as the lenses. You can mix the different frames with the different color lenses and then create Matching Frames for your styles. With the open-ear technology, you can enjoy your preferred music while being much more alert to your surroundings.
• ✔ MUSIC/CALL CONTROL: Simply press the button to switch from music/call/voice assistant. Dual Massive 16mm Speaker Drivers grab your voice clearly over your surroundings for Enhanced Bass and prevent people around you from overhearing your calls. 
• ✔ ENGRAVING AVAILABLE STYLES: ROKiT Classic & Elegant Frames audio smart glasses have a detachable front frame so you can switch between polarized sunglasses and blue-light filtering designs or any other colored customized lenses whenever you want, which is the same as the different frames.  There are 7 Colors available that can be customized through “Design Your Own”.
• ✔ LIGHTWEIGHT & COMFORTABLE FIT: The Rolitlife frames are lightweight, aerodynamic and nylon frames, with a decent sound, and without having something stuffed in your ears, which makes it the must-have gadget for road cyclists. And it can block up to 99% UV wherever you are and provide a comfortable vision experience to you, which creates a noise-canceling environment for you well. 
• ✔ IMPROVED BATTERY LIFE & WATERPROOF: The Rokit frames have IPX4 rated and they still keep in good condition even though you are running on a rainy day. The battery is rechargeable and you can use it for up to 5-8 hours, which is really suitable for a short road trip. 

Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. If your order is expecting delays, we will notify you as soon as possible of the changes. You will receive another notification when your order has shipped.

See live shipping rates upon checkout.

Please contact our customer service if there is a change to your shipping address before shipment.
*Address changes are not permitted once our factory has shipped your product.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at rokitsupport@aarcbrand.com with your name and order number, and we will look into it for you.

Free shipping areas,
Canada
Luxembourg
Austria
Germany
Italy
Czech Republic
Morocco
Belgium
France
Poland
Ireland
Sweden
Switzerland
Lithuania
United States (except Alaska, Guam, Hawaii, and the small islands of the U.S. mainland)
Finland
United Kingdom (except British Army)
Netherlands
Portugal
Spain

Return & Refund Policy

Return / Refund policy template
This return and refund policy indicate the context in which you are eligible for a return and/or a refund on your order. This policy covers our online sales.

If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat or email.

Pre-orders and Reservations
All pre-orders and reservations for future delivery of a ROKiT Life product are fully refundable as long as the amount paid as a pre-order or reservation has not been applied towards a purchase of a ROKiT Life product.

To request a refund, you can contact us at rokitsupport@aarcbrand.com. 

Friendly Note: Please be sure to read the attached user manual and follow the instructions to use this product. Please send us a photo of the defective part(s) of the product you received.

Merchandise Return
We support a 30-day return policy, which means you have 30 days for no reason to return or exchange.

Beyond 30 days, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rokitsupport@aarcbrand.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at rokitsupport@aarcbrand.com.

If for personal subjective reasons, such as not wanting it, placing the wrong order, etc., the return shipping costs will have to be borne by the customer.

Any change to this policy will be updated on this page directly.